A Georgia man says he plans to sue an Atlanta spa over a chemical peel that left him seriously injured.
Neyo White went viral last month after posting a TikTok video in which he describes his horrific experience. The man claimed the facial peel was performed on February 17 at the Diamond Facez Skincare Bar, a facility where he had previously received more gentle treatments. He has since posted videos and photos of his face, which is covered in dark spots.
“My life is over,” Neyo wrote on social media. “I don’t know what else to do.”
White claimed he had never had a chemical peel prior to the Feb. 17 appointment and was unsure what to expect. “I knew it was going to be bad, but I didn’t think it was going to be this bad,” he said in a since-deleted Facebook video.
The man said that during the process he began to feel an intense burning sensation all over his face and immediately expressed his discomfort. White said the beautician reassured him the sensation was normal.
“After I finish doing the chemical peel, my face is white and gray. And so I asked him, I said, ‘Hey, you’re not gonna take that off [acid] on my face?’ She said, ‘Oh no, it’ll be fine.’ She said, ‘It’ll dry a few minutes later, maybe a few hours later.'”
White said that once he got home he noticed the spots had changed from white to gray and were getting darker and darker. Although he said he wasn’t too worried initially, he decided to seek treatment after the spots started to look more like burns over the next few days.
According to White, the beautician has refused to refund his money or take any responsibility for the incident, which is why he intends to file a lawsuit against the spa. He also created a GoFundMe page to cover medical bills, hospital trips, and legal fees.
“I didn’t do this for any type of influencer hunting or views or anything like that,” he said in a video posted by TMZ. “People also say, ‘Oh, he made a GoFundMe account, so he’s trying to scam people.’ I started the GoFundMe because I have to pay out of pocket for Ubers to the burn specialist… It’s 45 minutes away I still have to pay other costs—medical costs once the insurance covers what she will cover.
White said several lawyers have contacted him, but he is taking his time before filing anything official.
Shamari-Rene Cherry, the founder of Diamond Facez, confirmed that White received a 20% TCA peel, which is used to treat acne scars and hyperpigmentation. Cherry told the outlet that she told White about the healing process and that he needed to give her time to “work her magic.”
“My client basically didn’t trust the process,” she said in a video, reported by The sun. “It’s the process of a chemical peel. It was triggering for him, and he overreacted.